Shipping policy

Processing Time
All orders require 5–7 business days to be processed. During this time, your journal is handmade, assembled, and prepared for shipment. Processing times may vary slightly during periods of high demand.

Shipping Time
Once your order has been completed and dispatched, delivery typically takes 5-9 business days. Please note that shipping times may vary depending on your location, courier delays, customs processing (for international orders), and other external factors beyond our control.

Shipping Confirmation & Tracking
After your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your delivery.

Shipping Delays
While we aim to meet the estimated timeframes, Morgans Memoirs is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Morgans Memoirs is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, Morgans Memoirs is not responsible for lost or stolen packages. If you experience an issue, we recommend contacting the shipping carrier directly.

International Shipping
For international orders, customers may be subject to customs duties, taxes, or import fees upon delivery. These charges are the responsibility of the customer and are not included in the product or shipping price.

Contact Us
If you have any questions regarding your order or shipping, please contact our support team, and we will assist you as soon as possible.

By placing an order with Morgans Memoirs, you agree to the terms outlined in this Shipping Policy.