Terms of service
1. Overview
This website is operated by Morgans Memoirs. Throughout the site, the terms “we”, “us”, and “our” refer to Morgans Memoirs. By accessing our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
2. Eligibility
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for any minor dependents to use this site under your supervision.
3. Products & Services
All products sold by Morgans Memoirs are handcrafted replica journals inspired by in-game designs. While production is carried out by skilled artisans in our partnered manufacturing facility in China, each journal is still individually handmade, meaning no two items are exactly identical.
Due to this handcrafted process, slight variations in appearance, texture, and detail may occur. These variations are inherent to the product and are not considered defects.
We reserve the right to modify or discontinue products at any time without notice.
4. Orders & Payment
We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or unauthorized transactions. Prices are subject to change without notice.
By placing an order, you agree to provide current, complete, and accurate purchase and account information.
5. Shipping & Delivery
Orders are processed within 5–7 business days, followed by an estimated delivery timeframe of 5–9 business days. Shipping times may vary depending on location and external factors.
Morgans Memoirs is not responsible for delays, lost packages, or delivery issues caused by shipping carriers or circumstances beyond our control.
6. Returns & Refunds
We offer a 30-day money-back guarantee only for defective or damaged items. Claims must be submitted with proof within 30 days of delivery.
We do not provide refunds for:
- Change of mind
- Shipping delays or lost packages
- Incorrect address provided by the customer
- External factors outside our control
Refer to our Return & Refund Policy for full details.
7. Intellectual Property
All content on this website, including images, product designs, branding, and text, is the property of Morgans Memoirs and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Morgans Memoirs shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.
9. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without any warranties, express or implied, except as required by law.
10. Third-Party Services
We may use third-party services (such as payment processors and shipping carriers). We are not responsible for the actions, policies, or performance of these third parties.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the applicable jurisdiction in which the business operates.
13. Contact Information
For any questions regarding these Terms of Service, please contact our support team.
By using our website and purchasing from Morgans Memoirs, you acknowledge that you have read, understood, and agreed to these Terms of Service.